Refund and Returns Policy – Nerds of Business Courses

Overview

At Nerds of Business we work hard to design and deliver online courses that will make a real difference to your business, and your life.

Like any course, the results that a student may derive from the content depend on the effort the student puts into the course work. Such results will also depend on the implementation by the student of the strategies, techniques, and processes taught in the course into real-world business activity.

The courses are delivered by instructors who are established practitioners in their field, and the course content has been vetted for quality prior to publication.

We want to encourage you to put in the necessary time and effort required to give yourself the best chance of applying the teachings in the course for success. Which is why it’s fair to hold you accountable in this regard.

When you enrol in any course with a value greater than $300, you get a “100-Day Guarantee”. The guarantee states that if you enroll in one of our courses, watch all the video lessons, complete all of the required work and action items, and still don’t see results within the first 100 days, we will provide a full refund.

 

The 100-Day Guarantee Terms

In order to qualify for a refund, you must have completed the course, and emailed us within the first 100 days from your enrolment date. You must also include proof that you did the work in the course and explain why you think it did not work for you. You must include your completed coursework with your request for a refund, as well as the required assignments (specific to each course). If you request a refund and do not include your completed coursework by the 100th day, you will not be granted a refund.

If you haven’t completed the course or the required assignments, then you won’t be eligible for the guarantee. We’ll ask for your completed course work and ask what didn’t work for you (so we can learn and improve).

For All Courses valued $300 or more:

The following items are required before any request for a refund will be considered:

  • Requirement 1: Complete 100% of the course work
  • Requirement 2: Pass the course
  • Requirement 3: Attach the course certificate
  • Requirement 4: Attach your completed assignments
  • Requirement 5: Provide notes/examples to show that you’ve taken the time to apply the course lessons in a real-world context 
  • Requirement 6: Explain why you think this course did not work for you, and how the content did not meet your expectations.

Exclusions to the 100-day guarantee:

  1. You enroll, never complete the course, and email us within the 100 day period asking for a refund.
  2. You enroll, do none of the assignments, and email us asking for a refund.
  3. Any courses or products on the Nerds of Business website valued less than $300

 

Nerds of Business courses payment cancellation policy

A Purchaser who enrolls may not cancel the contract under any circumstances outside the “100-Day Guarantee” period. Upon enrollment, the Purchaser will be responsible for the balance of sale owing and must pay all further installments as agreed and on time. Should Purchaser fail to make any payment as and when due, we reserve all our rights against Purchaser for failure to make installment payments on time, including, but not limited to, mandating a collection agency or attorney to obtain payment from Purchaser, which may adversely affect the Purchaser’s credit rating. Purchaser must reimburse us for all reasonable fees (including legal and collection agency fees) incurred in collecting the balance of sale and is not eligible for the “100-Day Guarantee.”

We will NOT provide refunds more than 100 days following the date of purchase. After day 100, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless of whether you complete the program.

After you submit your materials, all refunds are within the Company’s sole discretion as to whether to grant or deny the refund request.

Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.